Complimentary insured UK delivery · Signature gift packaging · 30-day returns

Delivery

Thank you for shopping with Auribely. We aim to deliver your order quickly and securely.

Shipping Destinations

We currently deliver throughout the United Kingdom.

Order Processing

Orders are processed and dispatched within 24 hours, Monday to Friday (excluding UK public holidays).

Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Times

Once dispatched, delivery typically takes 5–7 working days.

Please note that delivery times are estimates and may occasionally be affected by factors outside our control, such as adverse weather conditions, courier delays, or periods of high demand.

Order Tracking

As soon as your order has been dispatched, you will receive a tracking number via email so you can follow your parcel throughout its journey.

If you have not received your tracking details within 48 hours of placing your order, please contact us at contact@auribely.co.uk.

Delivery Delays

While we always strive to meet our estimated delivery times, delays can occasionally occur. We appreciate your patience and understanding should this happen.

If your order has not arrived within the expected timeframe, please contact our customer support team and we will be happy to investigate.

Incorrect Delivery Information

Please ensure your shipping address is correct before completing your purchase.

Auribely cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided at checkout.